Part of Identity Documents Bill – in the House of Lords at 4:15 pm on 17 November 2010.
My Lords, I understand that difference. I am saying that all 15,000 cardholders were informed specifically and in terms that these cards would be withdrawn, that they would not be valid thereafter and that there would be no refund. We have had 122 letters of complaint, not necessarily all of them from actual cardholders. I do not think that that indicates a very high level of concern about £30. One has to take into account-