BT: Queries and Complaints

Part of the debate – in the House of Lords at 2:45 pm on 10 September 2003.

Alert me about debates like this

Photo of Lord Wedderburn of Charlton Lord Wedderburn of Charlton Labour 2:45, 10 September 2003

My Lords, could the explanation for the noble Lord's terrible experience be that the call centre operative who said he was in Cardiff was really in Bombay?