My Lords, I thank the Minister for that expected reply. However, I cannot think that the Government can absolve themselves from all responsibility for the public service which has been privatised. This Question arose, of course, from personal experience. I arrived home on a Thursday to find that both telephones were not working. After an hour and a half, I got through to an unfortunate man in Cardiff—who, I regret to tell your Lordships, had never heard of Forfar. He assured me, however, that on Monday—this was Thursday—someone would come along to see what was wrong with the line. This duly happened. I found out that the engineer lived half a mile away and could have come on Thursday had he known about the problem. So it is quite obvious that these systems are not working and the Government need to take an interest in the matter. I do not know whether they have a golden share, but I can assure the Minister that they still have some influence.