Part of the debate – in the House of Lords at 4:15 pm on 25 October 2000.
The Government feel that the ombudsman will have valuable experience to bring to the guidance from the role of the ombudsman in investigating complaints. However, we appreciate the point made by the noble Lord, Lord Glentoran. We will consider it further before Report, including in discussions with the ombudsman. Therefore, I shall not move Amendment No. 191. In the light of that undertaking, I hope that the noble Lord, Lord Glentoran, feels able to withdraw Amendment No. 190A.