PHV Regulations (1)

Questions to the Mayor of London – answered on 28 September 2022.

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Photo of Elly Baker Elly Baker Labour

Following MQ 2022/1721, can you confirm which operators were in the first tranche and which of those operators are in full compliance with the High Court decision and all TfL notices and guidance?

Photo of Sadiq Khan Sadiq Khan Mayor of London

It is the responsibility of all London PHV operators to ensure they are compliant with the Court’s judgment. By now, all London PHV operators should have reviewed their contractual terms and ways of working and made any necessary changes.

Operators should be prepared to demonstrate compliance, upon request, at any time.

Following the Court’s ruling, Transport for London (TfL) has made a regulation to raise awareness that London PHV operators are required to contract directly with passengers to provide the journey that is the subject of a booking. In addition TfL has published four TPH Notices (19/21, 22/21, 04/22 and 06/22) as well as detailed guidance for PHV operators.

There are 1,675 licensed PHV operators in London. TfL is working through the contractual terms, where they exist, of each operator. The first tranche commenced in January 2022 with a focus on the largest operators and those with imminent licence renewal dates. TfL has also amended its application forms and processes to ensure that all PHV operators applying for, and renewing, a licence are aware of their obligations. TfL will continue to review operators’ contractual terms as part of the licensing process and on an ad hoc basis to ensure the Divisional Court ruling is being complied with.

TfL has also raised awareness of this issue with PHV industry representatives in its regular meetings and continues to liaise with individual operators who have enquiries relating to their compliance.