Following the opening of Turing House School’s new location on Hospital Bridge Road, it is clear that the capacity and frequency of the 481 bus route does not match up to the increased demands being placed on it. Could you please let me know how TfL will rectify this situation and ensure that provision on this route (and the 111) meets the new demands being placed on it?
Transport for London (TfL) has monitored usage of buses on routes 111 and 481 serving the re-located school and has liaised with operators to ensure that bus timings better match the school’s new start and finish times. The operator has changed the route 481 timings.
TfL has now secured the release of funding from the Department for Education through a sponsored route agreement with Richmond upon Thames council for an additional route 481 bus service in the morning and afternoon, and this extra service started on 6 May. A subsequent survey has indicated that route 481 capacity is now sufficient to meet demand, though further surveys are planned. TfL believes that there is sufficient capacity on the high frequency route 111, but reliability issues have led to uneven loadings. TfL has raised this issue with the operator.
It will take time for travel patterns to settle down at the new site, so I have asked TfL to continue to keep the use of the service under review. TfL will continue to monitor demand on routes 111 and 481 over the coming weeks.