Please set out the actions that TfL is taking to enforce the Divisional Court judgment of December 2021 requiring London private hire vehicles to contract directly with passengers in the interests of public safety and to ensure that passengers have appropriate legal recourse in the event that something goes wrong during a private hire journey.

It is the responsibility of all London private hire vehicle (PHV) operators to ensure they are compliant with the Court’s judgment. By now, all London PHV operators should have reviewed their contractual terms and ways of working and made any necessary changes.

Following the Court’s ruling, Transport for London (TfL) has published several TPH Notices as well as detailed guidance for PHV operators, please see Mayor’s Question 2022/1591.

TfL is clear that operators should not wait to be contacted by TfL before ensuring they are compliant with the Court’s ruling and should be prepared to demonstrate compliance, upon request, at any time.