Talk London launched in July 2012 and supports the GLA to efficiently engage with Londoners online. It has hosted most of City Hall’s online consultations: from clean air to housing, and recovery from COVID-19.
The spend per year from May 2016 is attached as a table. Routine expenditure mostly involves ongoing site improvements, content production, audience growth and promotion. All decision forms relating to spend are available here: ADD2019, MD2300, ADD2298, MD2535, MD2720.
In 2020-21 expenditure increased as the site was rebuilt to accommodate a necessary software upgrade. We took that opportunity to redesign the site so that it was easier to use and appealed to a broader range of Londoners.