Questions to the Mayor of London – answered at on 22 December 2021.
Please explain why #LetsDoLondon advertising misleadingly states that Zone 2 journeys will cost £1.70 off-peak when my constituents travelling between Queens Road Peckham and Kilburn Park via Canada Water are charged a more expensive Zone 1 fare?
Transport for London (TfL) and I understand your constituents' concerns. My #Let’sDoLondon campaign and TfL’s intention was not to mislead. However, the reason why a customer would be charged the higher Zone 1 fare for the route mentioned is due to this journey passing through Shoreditch High Street, which is within Zone 1.
If you would like further information regarding TfL’s fares, you can visit its website where the Single Fare Finder page shows the options and different prices:
Single fare finder - Transport for London (tfl.gov.uk)