Taxi Apps regularly charge passengers more than the metered fare. It is unlawful for a taxi driver to charge more than the metered fare. Is it the case that this is lawful because it is the App company charging the passenger the fare and not the taxi driver?

Taxi drivers must not charge a fare which exceeds the maximum displayed on the meter.

Transport for London (TfL) expects everyone involved in the delivery of London taxi and private hire services to ensure that those services are delivered in accordance with regulatory requirements.

Taxi app-based services are outside of TfL’s regulatory remit; however, TfL is engaging with companies that provide such services to ensure compliance with the regulatory requirements.