Action Fraud

Questions to the Mayor of London – answered on 8th January 2021.

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Photo of Peter Whittle Peter Whittle Brexit Alliance

To ask the Mayor if you are happy with the level of performance of Action Fraud, the UK's national fraud reporting service, run by the City of London Police?

Photo of Sadiq Khan Sadiq Khan Mayor of London

Action Fraud, managed by the City of London Police, is the UK’s reporting centre for fraud and cybercrime. This year former Met Deputy Commissioner Sir Craig Mackey published an independent review on Action Fraud which highlighted the need to improve the experience of victims of fraud through and set out 15 recommendations for improvements.

Although the Met is not included in those recommendations, it is of course engaged with the City of London Police on making improvements to these processes and I fully support any action which results in a better service to victims of fraud.

My Deputy Mayor for Policing and Crime meets periodically with the City of London Police’s Commissioner where Action Fraud’s response to the recommendations is discussed amongst other matters.