Transport for London (TfL) provides real time bus arrival information for Londoners through a number of channels and its research shows that most Londoners have access to internet enabled devices such as smartphones, which can be used to get this information. As a result, since the implementation of 2,500 Countdown signs in shelters in 2011/2, additional Countdown Information Boards have not been prioritised in the budget. However, TfL recognises that at-stop real-time bus arrival information continues to be highly valued by customers, and is exploring various options for providing it, including installation of new signs and trials of new technology.
In the meantime, TfL does understand that there will be local requests for further signs and, providing the stop is suitable, has offered the opportunity for London boroughs to purchase additional signs, using for example secured Section 106 funding or alternative private purchase funding streams. Borough representatives can email [email protected] with details of the bus stops they are interested in.
TfL will also keep working with third parties to ensure data is distributed through internet enabled devices such as smartphones.