Extremely loud work on Bond Street Western Ticket Hall continued until 12:40am on 26th February and unacceptable noise levels in the middle of the night seem to have become the norm. When operators were challenged on this, they stated that they had received permission for these works. Will you investigate this as a matter of urgency and intervene to ensure everything possible is being done to keep noise levels to a minimum?
Crossrail Ltd and the site contractor apologise for the noise local residents in the vicinity of the Bond Street western ticket hall site experienced on 25 and 26 February. The work in question was part of the testing and commissioning of the station ventilation fans.
During the test, a mobile crane was used, which generated noise. The test was subsequently discontinued at midnight and the crane was derigged, which generated further noise.
Crossrail Ltd and the site contractor have conducted an internal review. They have concluded that a crane will not be used in future for this type of work and that they will continue to strive to keep noise levels to an absolute minimum.