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London Fire Brigade (LFB) Control room relocation

Questions to the Mayor of London – answered on 16th March 2020.

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Photo of Andrew Dismore Andrew Dismore Labour

What is the average time taken from the decision being made to relocate from Merton Control to Stratford Control, and the fallback centre being fully operational?

Photo of Sadiq Khan Sadiq Khan Mayor of London

Once the decision is taken to relocate Control from Merton to the fall-back location at Stratford, North West Fire Control (as our ‘buddy’ Control) will be informed and will take 999 emergency calls on behalf of London Fire Brigade. The Control team will then be taken on blue lights to Stratford (approximately 40 mins drive under blue light conditions). It is estimated that it would take approximately one hour from the decision to relocate being made to being able to receive calls and mobilise resources from Stratford. The fall-back Control room at Stratford is always immediately available for use in this way – either planned or unplanned.