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London Fire Brigade’s attendance time to incidents is calculated from the point a Control officer mobilises the first resource to an incident, so recorded attendance times should be unaffected by secondary (manual) mobilising arrangements. It could take slightly longer for control staff to mobilise appliances manually, but no specific data is captured about this performance.
In the time available, it has not been possible to collate the attendance times for every period when the Vision mobilising system was unavailable, but the London Fire Brigade (LFB) will write to you with the full analysis once it has been completed. Attendance times for inner and outer London on 15 February 2020 (when the Vision system was unavailable for 3 hours 17 minutes from 5am) are as set out in the table below (with comparable data from the same day in 2019).
15 February 2019
15 February 2020