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Capita performance (2)

Questions to the Mayor of London – answered on 16th March 2020.

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Photo of Andrew Dismore Andrew Dismore Labour

How many hours in total has the Capita mobilising system used by the London Fire Brigade been non-functional since its introduction?

Photo of Sadiq Khan Sadiq Khan Mayor of London

For the 18 occasions between November 2015 and February 2020 when there was unplanned service downtime with the Vision mobilising system (please see my response to Mayor's Question 2020/1341), the total time the system was not available was 56 hours and 58 minutes.