Only a few days to go: We’re raising £25,000 to keep TheyWorkForYou running and make sure people across the UK can hold their elected representatives to account.

Donate to our crowdfunder

Capita performance (1)

Questions to the Mayor of London – answered on 16th March 2020.

Alert me about debates like this

Photo of Andrew Dismore Andrew Dismore Labour

How many times in each year since the introduction of London Fire Brigade’s Capita mobilising system has it crashed for a) less than one hour and b) longer than one hour?

Photo of Sadiq Khan Sadiq Khan Mayor of London

The data for ‘unplanned service downtime’ of the Vision mobilising system is set out in the table below:

Vision mobilising system

Unplanned Service Downtime (USD)

Less than one hour

More than one hour

2015 (part November/December only)

0

0

2016

3

5

2017

3

3

2018

3

0

2019

0

0

2020 (to end February 2020)

0

1