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I understand that people who apply for a 60+ London Oyster photocard are given the option to tick a box for London Councils to get in touch with the person nearer the time they are eligible for a Freedom Pass. Please state how many people in 2019 ticked this box and whether any consideration has been given to making it clearer of the benefits of allowing London Councils to get in contact with people to inform them of their eligibility for the Freedom Pass.
In 2019, there were 91,522 applicants for a 60+ Oyster photocard. Of these, 58,959 opted to share their details with London Councils.
People, of course, have the right to withhold their information if they choose to and the numbers above suggest that the majority of applicants do understand the benefits of allowing London Councils to get in touch. I have though asked Transport for London to review their website for any improvements that might be made.