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TfL Journey Planner

Questions to the Mayor of London – answered on 12th March 2020.

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Photo of Jennette Arnold Jennette Arnold Labour

Your written response to question 2019/20788 failed to answer why the TfL Journey Planner does not offer the 55/388 bus routes as an alternative route to the 48 for those travelling between Walthamstow Central and London Bridge. Instead users are encouraged to travel on the 55 to Lea Bridge Roundabout; 488 from Lea Bridge Roundabout to Dalston Kingsland Station; 149 from Dalston Junction Station to London Bridge. Please explain why TfL are not encouraging bus users to take the 55 to Mare St and change onto the 388 from Mare St to London Bridge.

Photo of Sadiq Khan Sadiq Khan Mayor of London

The Transport for London (TfL) Journey Planner will always display the fastest route available at the time the request was made. At some times of day when the timetables line up, different routes can be displayed.

In this instance, according to the timetables provided by the Bus Operators to TfL, the 55 to Mare St with a change onto the 388 is longer than route suggested by Journey Planner. This is also affected by the 149 running more frequently than the 388, as Journey Planner also factors in the maximum likely waiting times.

However, TfL is always looking at ways to improve Journey Planner, and I have asked them to explore the option for customers to select both ‘fewest changes’ and ‘no walking’ within their Journey Planner preferences.