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Accessibility of seats on electric buses

Questions to the Mayor of London – answered on 11th March 2020.

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Photo of Caroline Russell Caroline Russell Green

I have received reports from constituents about the accessibility of seats on electric buses. This is a problem for many Londoners who cannot climb the stairs on the upper deck, including older Londoners. Electric buses have fewer seats on the lower deck and not all of those seats are on level access. Will you ask Transport for London (TfL) to ensure that electric buses remain accessible for all Londoners?

Photo of Sadiq Khan Sadiq Khan Mayor of London

There has been no fundamental change in seat numbers on the lower desk or the low-floor design of double deck buses in London, including the most recent double-deck electric and hybrid diesel-electric models.

If you can ask your constituents to report these accessibility issues and the bus routes involved to Transport for London’s Customer Experience team at, they will look into them for you. Buses continue to meet all accessibility legislation for the UK, as well as construction and use requirements which look at how passengers typically use vehicles.