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Compensation for Train Noise in Chingford.

Questions to the Mayor of London – answered on 11th March 2020.

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Photo of Jennette Arnold Jennette Arnold Labour

Your previous response to question 2019/20776 was unsatisfactory. Once again I ask you to please explain what compensation TfL will be offering to residents of Springfield Road as a result of the continuous overnight noise from TfL trains that they have been forced to endure.

Photo of Sadiq Khan Sadiq Khan Mayor of London

I recognise the impact that noise can have on local residents and I have been challenging Transport for London (TfL) and its suppliers to do all they can to deliver on their commitments.

TfL has been focusing its efforts on resolving the issue of noise through delivering its new electric 710 trains as soon as possible, not through compensation. We are continuing to engage with the local residents’ group, and have been working on a number of improvements to mitigate disturbance, including on lighting and track.

I can now confirm that the new state-of-the-art London Overground trains have started to be rolled out on the Liverpool Street service, and the older trains causing the noise have started to be phased out. The new trains will be introduced on a phased basis to ensure there is a smooth transition for customers and that they are operating reliably. It is expected all the new trains will be in service by the end of June.