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Bullying in London Fire Brigade

Questions to the Mayor of London – answered on 21st January 2020.

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Photo of Andrew Dismore Andrew Dismore Labour

What are you doing to address the findings of HMICFRS that some staff in the London Fire Brigade report being bullied or harassed at work?

Photo of Sadiq Khan Sadiq Khan Mayor of London

I was deeply concerned by the experience some LFB reported of being bullied and harassed and it is vital that any behaviour of this kind is rooted out as a matter of urgency.

In 2019 an external review was undertaken of London Fire Brigade’s (LFB) harassment complaints procedure, resulting in a new, clearer and easier to use policy being drafted. The new policy is due for launch in Spring 2020. Bullying and harassment complaints are now dealt with by a team with a greater number of experienced personnel.

Work is underway to develop LFB’s behavioural framework for all employees, based on a new organisational strategy. Additionally, a tailored leadership programme will be launched, which will include training to assist managers in improving their skills in areas such as reducing incidents of bullying, harassment and dispute resolution.