Bus Safety Performance Index (2)

Questions to the Mayor of London – answered at on 10 January 2020.

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Photo of Caroline Pidgeon Caroline Pidgeon Liberal Democrat

Please provide the names and weighting of all the constituent parts that make up the Bus Safety Performance Index.

Photo of Sadiq Khan Sadiq Khan Mayor of London

The current categories of the ‘baskets of indicators,’ or indicator names and weightings that make up the Bus Safety Performance Index, are outlined below. These are reviewed annually to ensure they remain relevant and aligned to strategic objectives.

Basket

Indicator

Weight

Customer Safety

Fatalities

5

Customer Safety

Specified Injuries

4

Customer Safety

Injuries - Taken to Hospital

3

Customer Safety

Injuries - Treated on Scene

2

Customer Safety

All Assaults

2

Customer Safety

Safety Related Customer Complaints

1

Customer Safety

Fatal Collisions

5

Customer Safety

All VRU Taken to Hospital Injury Collisions

3

Customer Safety

All VRU Treated on Scene Injury Collisions

2

Customer Safety

All Non-VRU Taken to Hospital Injury Collisions

3

Staff Safety

Fatalities (Staff)

5

Staff Safety

Specified Injuries (RIDDOR)

4

Staff Safety

Employee Lost Time Injuries

3

Staff Safety

Minor Employee Injuries

2

Staff Safety

Employee Physical Assault

3

Staff Safety

Employee Verbal Abuse/Threat

1

Staff Safety

Fatalities (Supplier Staff)

5

Staff Safety

Specified Injuries (Supplier Staff)

4

Staff Safety

Major Injuries (Supplier Staff)

3

Staff Safety

Minor Injuries (Supplier Staff)

1

Staff Safety

Supplier Staff Physical Assault

2

Staff Safety

Supplier Staff Verbal Abuse/Threat

1

Staff Safety

Employee D&A Failures

4

Bus Network Safety

Bus Collision With Motorcyclist

3

Bus Network Safety

Bus Collision With Pedestrian

3

Bus Network Safety

Bus Collision With Cyclist

3

Bus Network Safety

Bus Collision With Another Vehicle

1

Bus Network Safety

Bus Collision With Another Bus

1

Bus Network Safety

Bus Collision With A Tree / Overhanging Branch

3

Bus Network Safety

Bus Collision With A Bridge

4

Bus Network Safety

Bus Collision With A Building

4

Bus Network Safety

Bus Collision With Street Furniture

2

Bus Network Safety

Unintended Bus Acceleration

4

Bus Network Safety

Uncontrolled Bus Movement (Rolling)

4

Bus Network Safety

Falls On Buses Leading To Injury

2

Bus Network Safety

Falls On Buses Not Leading To Injury

1

Bus Network Safety

Boarding & Alighting Incidents Leading To Injuries

2

Bus Network Safety

Boarding & Alighting Incidents Not Leading To Injuries

1

Bus Engineering

Bus Engineering Quality (EQM)

2

Bus Engineering

Topside Inspections

1

Bus Engineering

PG9 Issued

2

Bus Engineering

PG9 (S)

3

Bus Engineering

Bus Wheel Loss

3

Bus Engineering

Bus Fires

3

Bus Engineering

Other Safety Critical Mechanical Failures

1

Bus Engineering

Fire Management Systems Failure

1

Driving Standards

CES Score - Driving Standards

1

Driving Standards

CES Score - Serving The Stop

1

Driving Standards

Driver Quality Monitoring (DQM)

2

Driving Standards

Bus Drivers Arrested For Failing D&A Tests

4

Issue Management and Assurance Systems

Total Significant Incidents

2

Issue Management and Assurance Systems

Assurance Activities Completed Late

1

Issue Management and Assurance Systems

Audit Actions Overdue

2

Issue Management and Assurance Systems

H&S Improvement Action Late or Missed

1

Issue Management and Assurance Systems

Senior Manager Safety Tours Missed

1

Issue Management and Assurance Systems

SM3 Actions Overdue

2

Issue Management and Assurance Systems

Bus Miles Lost Due To Safety Related Incidents

1

Issue Management and Assurance Systems

Risk Assessment Reviews Overdue

1

Issue Management and Assurance Systems

High Priority Incident Investigation Actions Overdue

1

Issue Management and Assurance Systems

Incident Investigations Overdue

3

Issue Management and Assurance Systems

DSE Assessments Review Overdue

1

Issue Management and Assurance Systems

Centrecomm Emergency Response Time

2

Issue Management and Assurance Systems

Uncompleted H&S Training Courses

1

Issue Management and Assurance Systems

Prosecutions

4

Issue Management and Assurance Systems

Regulatory Enforcement Actions

3

Issue Management and Assurance Systems

Regulatory Investigations

1

Infrastructure

Overdue PGI Actions

1

Infrastructure

Asset Defect Causing Injury

3

Infrastructure

Building Fires

3

Infrastructure

Failed CCTV System

2

Bus Station Safety

All Injuries Within The Bus Stations/Stands

2

Bus Station Safety

Slips/Trips/Falls Within The Bus Stations/Stands

2

Bus Station Safety

All VRU Collisions Within Bus Stations/Stands

2

Bus Station Safety

Other Collisions Within Bus Stations/Stands

2

Bus Station Safety

All Bus On Bus Collisions Within Bus Stations/Stands

2

Bus Station Safety

Overdue Stations/Stand Risk Assessments

1