Braille handrails

Questions to the Mayor of London – answered at on 10 January 2020.

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Photo of Caroline Russell Caroline Russell Green

A constituent has drawn my attention to guidance on accessible station design from Japan, which shows the use of braille on handrails to provide navigational information ( ). Will you ask Transport for London (TfL) to review this practice and consider its use in London?

Photo of Sadiq Khan Sadiq Khan Mayor of London

Simple things like providing good contrast signage are so important for an accessible transport network. Given that the vast majority of people registered blind do not read braille implementing braille on handrails would not be the most effective use of resources. Regular platform announcements should inform blind and visually impaired people which platform, line and direction they are travelling while technological developments may offer alternative ways to help people to navigate the network.

Significant progress has also been made to improve the accessibility of the transport network. This has included TfL reviewing its staff training and are currently developing new Disability Equality Training for bus drivers.