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Overcrowding on the 55 and 26 Bus Routes at Peak Times (1)

Questions to the Mayor of London – answered on 19th December 2019.

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Photo of Jennette Arnold Jennette Arnold Labour

My constituents report severe overcrowding on bus routes through Hackney Central at peak times, particularly on the 55 and 26 routes going towards Shoreditch. This means that at peak times buses are unable to stop due to being at capacity. Please outline the monitoring work being done to assess the impact of the closure of the 48 bus route onto those living in Waltham Forest and Hackney.

Photo of Sadiq Khan Sadiq Khan Mayor of London

Transport for London (TfL) is monitoring demand and crowding on bus routes through Hackney Central following recent changes. These included the withdrawal of route 48 and the increase in frequency on route 26. Routes 26 and 55 continue to provide 18 buses per hour in Mare Street during the peaks, down from 22 buses per hour.

As ticketing data is not yet available, TfL has undertaken a survey at Mare Street of buses travelling towards Central London during the morning peak. Results have shown that capacity overall is fairly well matched to demand. In some cases, following a larger-than-scheduled gap in service buses were crowded, but these were followed by another bus with available seats within five minutes.

TfL will continue to monitor the effects of the changes over the coming weeks and will analyse bus demand and capacity data to assess whether additional capacity is needed.