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User Capacity at Hackney Central Station

Questions to the Mayor of London – answered on 25th October 2019.

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Photo of Jennette Arnold Jennette Arnold Labour

How many users does Hackney Central Station have capacity for at peak times?

Photo of Sadiq Khan Sadiq Khan Mayor of London

As explained in my response to Mayor's Question 2019/17569, station capacity is a function of multiple factors, many of which are changing. For example, how the station is managed, staff numbers, patterns and types of ticket purchases and train service patterns as well as the layout of the station itself and passenger numbers. Staff are trained to monitor overall crowding levels and manage these through a variety of measures to ensure that unsafe situations do not develop.

Transport for London acknowledges that Hackney Central station is often busy, which is why it is seeking funding for a new entrance and a reconfiguration of the current entrance there. All passengers using London Overground services on the North London Line will of course benefit from a more frequent peak service of 10 trains per hour from December 2019 which will somewhat help to even out passenger flows.