Network Rail, which is responsible for the station’s infrastructure, recently completed a public consultation on its proposal for remodelling Norwood Junction station. This included the provision of step-free access as part of other works to increase station capacity and meet the requirements of the Croydon Area Remodelling Scheme. The consultation closed on 26 July 2019. The proposal remains unfunded at this point; its progression depends on the identification of funding from central government. Network Rail has stated that the works could be completed during the early 2020s if funding is identified.