Questions to the Mayor of London – answered at on 26 March 2019.
If TfL failed to carry out a Disability/Equality Impact Assessment on the cut to route 25 between Holborn Circus and Oxford Circus, will you reinstate the full 25 bus route?
Please see my response to Mayor’s Question 2019/6443 about the Equality Impact Assessment for route 25.
Transport for London (TfL) carried out an extensive consultation on the proposed changes to route 25 as part of a wider review of bus services in the area. This consultation ran for 11 weeks from 3 July 2017 until 17 September 2017. TfL consulted with a wide range of stakeholders and widely publicised the proposed changes, with customer information provided on-line, at bus stops and by email to registered customers using the route. TfL received 439 responses to the specific proposals for route 25, and carefully considered these before deciding to go ahead with the changes.
The changes to route 25 were made to improve the reliability of the service for customers and in response to a decline in customer demand. There are therefore no plans to reinstate the previous 25 bus route.
Through my transport strategy, I remain focused on improving reliability, accessibility and safety across all of TfL’s services. This includes changing and developing the bus network when required. The introduction of my Hopper fare means passengers who need to change between bus routes can do so at no additional cost within one hour of the start of their journey.