Post Office Horizon: Compensation

Business and Trade – in the House of Commons at on 13 March 2025.

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Photo of David Davis David Davis Conservative, Goole and Pocklington

What steps he is taking to ensure that compensation is paid to people impacted by the Post Office Horizon scandal in a timely manner.

Photo of Gareth Thomas Gareth Thomas Parliamentary Under Secretary of State (Department for Business and Trade)

In the past eight months we have trebled the total amount of compensation paid and ensured that more than 2,300 victims who had as yet received nothing have now had some financial redress. We are making up-front, fixed-sum offers and interim payments where possible to speed up the delivery of redress. There is still a lot more to do, though, and we remain committed to ensuring swift and fair redress for every postmaster affected by the Horizon scandal.

Photo of David Davis David Davis Conservative, Goole and Pocklington

I thank the Minister for that answer. He and I will agree that the Post Office Horizon scandal is one of the greatest miscarriages of justice in modern times, but the problems with the Post Office and its injustice extend far beyond that. Some 21 cases relating to the precursor system, Capture, which bear the same hallmarks as those in the Horizon scandal, have been referred to the Criminal Cases Review Commission. I am afraid that the CCRC is famous for taking years to come to obvious decisions, so can the Minister tell me that it will deal with this in months? If not, will his Department intervene directly?

Photo of Gareth Thomas Gareth Thomas Parliamentary Under Secretary of State (Department for Business and Trade)

The right hon. Gentleman is absolutely right to raise the issue of Capture. As he will know, we have published our response to the independent Kroll report on the Capture software issue and the way in which the Post Office responded to the data that came out of it. We have been meeting sub-postmasters who used the Capture system and who were the victims in that regard to talk through a redress scheme with them. We are also working closely with the Criminal Cases Review Commission and have made it clear to the Post Office that it must co-operate with requests from the CCRC so that we can speed up its deliberations on the 21 cases.

Photo of Harpreet Uppal Harpreet Uppal Labour, Huddersfield

I recently met a constituent who is a former postmaster affected by the Horizon scandal. He has applied for compensation but feels that the process is taking too long, with unreasonable asks. Given the legal ruling that postmasters should be afforded the benefit of the doubt, what steps is the Department taking to ensure that compensation claims are processed fairly and without delays that could further affect the victims?

Photo of Gareth Thomas Gareth Thomas Parliamentary Under Secretary of State (Department for Business and Trade)

As my hon. Friend will know, we inherited a compensation process that was perceived by many sub-postmasters as being slow, legalistic and adversarial, so we have already taken a series of steps to try to speed things up, particularly in trying to get out more fixed-sum payments—for example, we are moving in more staff to support work on the compensation process. If she would like me to look in more detail at her Constituency case, I am very happy to do so.

Photo of Harriett Baldwin Harriett Baldwin Shadow Minister (Business and Trade)

The Business Secretary met recently in Japan with Fujitsu, which developed the Horizon system and has offered to contribute to the compensation for victims. Can the Minister tell the House how much the Secretary of State has asked it to contribute, so that taxpayers are not on the hook for £1 billion?

Photo of Gareth Thomas Gareth Thomas Parliamentary Under Secretary of State (Department for Business and Trade)

The hon. Lady is right to reference the discussions that my right hon. Friend had with the chief executive officer of Fujitsu. That company has agreed to begin talks about its contribution to the costs of compensation. She will understand that we also need to wait for Sir Wyn Williams’ inquiry to conclude, and for his recommendations regarding compensation from Fujitsu to be heard and understood. I am sure she will also understand that I am not going to give a running commentary on the discussions with Fujitsu, but I welcome the fact that it has agreed to begin talks.

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