Renters’ Rights Bill

Part of the debate – in the House of Commons at 5:10 pm on 9 October 2024.

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Photo of Rachel Blake Rachel Blake Labour/Co-operative, Cities of London and Westminster 5:10, 9 October 2024

I declare an interest in that my husband works for an organisation that has allocated some funding to the Renters Reform Coalition. I would like to associate myself with the remarks by my hon. Friends the Members for Mitcham and Morden (Dame Siobhain McDonagh), for Barking (Nesil Caliskan) and for Vauxhall and Camberwell Green (Florence Eshalomi) about the experience of so many Londoners living in the private rented sector.

I warmly welcome this Bill, which will improve the lives of millions of people. I also commend the ministerial team for the speed with which they have brought it forward after years of prevarication and delay by the Conservatives. I am deeply concerned that the Amendment moved by the Opposition reveals no understanding of the state of the private rented sector and thoroughly lacks contrition about the state of the courts that the Conservative Government have left us with. Do they really not understand the impact of their previous decisions?

Across the UK, about 19% of households rent their homes from a private landlord. In the Cities of London and Westminster, that rises to over 45% of households, or over 27,000 people. Many of the renters I have spoken to do live happily in well-maintained and modern buildings, but too many of them live in homes riddled with damp and mould, and face disproportionate and out-of-the-blue rent hikes. That goes to the heart of the matter: the security of your home should not depend on who owns it. This Bill will go a long way to changing that. I welcome the measures on ending section 21 no-fault evictions, bringing an end to bidding wars and strengthening rights for pet owners. I believe these measures really will stabilise the market and reduce homelessness.

I would like to focus on the ombudsman service for the private rented sector. One of the key issues in the private rented sector has been the long-standing imbalance of power that means tenants are unable to secure action from their landlords. The ombudsman will have powers to compel landlords to issue an apology, provide information, take remedial action and pay compensation. It is positive that tenants will be able to access the ombudsman service without the need for a referral. However, there is work to do to ensure that it is clear where the responsibilities lie between the new ombudsman service and other existing bodies. The ombudsman will need to establish itself within a current landscape that is complex, as councils, the police, trading standards and the courts all have a role.

I welcome the wording in Clause 104, which establishes the duties of local authorities in enforcing landlord legislation. As the new ombudsman service is set up, information sharing with local authorities will be key to empowering them to enforce its decisions. I believe that the ombudsman service should also be accountable to Parliament and to the public. Almost a third of regulators were not scrutinised by Parliament from 2019 to 2024, which simply is not good enough. A formal timetable should therefore be established for the new ombudsman to be reviewed by the Housing, Communities and Local Government Committee.

Renters should also have clear information on where and how they can seek redress. The Department should publish guidance for renters about lodging complaints, and information on complaints should be shared with other relevant bodies, including the police and councils. The wording of clause 63 is currently open to interpretation as to who will carry out the redress scheme, and I urge the Secretary of State to consider merging this service with the existing housing ombudsman.

The success of this Bill will of course depend on the ability of local authorities to enforce it. Residents of the Cities of London and Westminster, from the west end to Dolphin square, are likely to benefit from this, which I strongly welcome. Burdens should be lowered to enable local authorities to regulate without the interference of national Governments. I know that, along with strong support for the measures in this Bill, many in the House will join me in supporting this Government’s mission to build 1.5 million new homes during this Parliament.

Secretary of State

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