I thank the hon. Gentleman for his point of order. I am afraid that there is not much that I can say, as this is not a matter for the Chair, but may I express my own sadness at what has happened? What a dreadful thing for his constituent to have to suffer. I can understand his concern on her behalf about how the matter is being dealt with. I can only advise him to write to the relevant Foreign Office Minister, who will undoubtedly take up the case. He says that the consular authorities provided a good service, which is good news. That is really the only route that I can suggest that he goes down, but he might also wish to consult the Table Office. Certainly, he has brought the matter to the attention of the House, and the whole House will be sorry to hear what has happened.