Part of Transport – in the House of Commons at 9:36 am on 26 October 2023.
Huw Merriman
Minister of State (Department for Transport)
9:36,
26 October 2023
I always take on board the advice of the Transport Committee, because it does a great job and always has done. On ticket offices, these are industry proposals, which, pursuant to the process set out in the ticketing and settlement agreement, are currently being consulted on between the train operators and the passenger bodies. We expect that consultation stage to conclude shortly. I have made it clear at this Dispatch Box, and the Secretary of State has also been clear, that this should be a redeployment and multi-skilling of staff exercise to enhance the passenger experience.
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