Part of the debate – in the House of Commons at 12:13 pm on 30 March 2023.
The hon. Lady raises an important point. As she acknowledges, there has been an extension to the deadline, and the reasons for that were in the very point she made about waiting times and so on. We are keeping that under review—I can say no more than that—and we are also increasing the amount of resources going into telephony to resolve the issues.