Bus Routes: Local Consultation

Part of the debate – in the House of Commons at 6:59 pm on 20 December 2022.

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Photo of Dean Russell Dean Russell Chair, Speaker's Advisory Committee on Works of Art 6:59, 20 December 2022

Absolutely, and it is important for accessibility as well. People with disabilities have spoken to me about their own concerns. All the buses are accessible, but if a bus does not turn up or stops in a place that is not itself accessible, the problems are exacerbated.

I am conscious of the time and I want to hear the Minister’s response, so I will try to speed up and make sure that we arrive at our destination—the end of the Adjournment Debate—before Christmas. I know that the Government are investing a lot in transport, and I am not trying to be political or to do nothing but criticise.

Hertfordshire County Council has been given £29.7 million for the bus service improvement plan as part of the £3 billion bus back better strategy, which is great news. The allocation of funding has been broken up for the next three years across five towns including Watford, and I am very grateful for that. Half of it is capital to invest in the buses themselves, and the other half is revenue to invest in ticketing. I understand that funding can also be used for new services or to enhance current successful services, but I think we should look at the less successful services, and ask why they are less successful and whether we need to support them further. I realise that funding cannot be used to subsidise services that are non-commercially viable or withdrawn, but, again, if we know the reasons why they are not working, perhaps we can find ways to support them.

We have had some other recent successes. The W19 bus route, which is mostly run commercially by Red Rose Buses, was set to be withdrawn on 26 December. but that was opposed by Carpenders Park’s Conservative county councillors Reena Ranger and Chris Alley and district councillors Rue Grewal, Shanti Mara and David Coltman, working with me. After listening to the views of residents, they submitted some great evidence to Hertfordshire County Council, asking it to save the W19 bus. I am pleased to say that they agreed to increase the funding fivefold to save the W19. The revised timetable is to be registered imminently and the details will appear as soon as possible on the Intalink website. For any residents who might be listening, the service will be renumbered as the 346 and 346A to denote the clockwise and anti-clockwise routings. The key point is that when we have engagement, we can have successes, and it is important that people are listened to.

I will start to round up, as I am conscious of giving the Minister time to respond. When organisations change timetables, it has a major impact on bus users. What might be low user numbers on a spreadsheet could mean the loss of important routes for working people, hospital visits being missed, people being late, careers being impacted and people not being able to pick up their kids on time. There are so many impacts.

I have several asks for the Minister. Will he consider implementing a legal requirement for all companies, commercial or public, that provide a public transport service to ensure local engagement before services are changed or cancelled? Will he highlight the importance of communication and reliability of service? Overall, residents would be happy in some instances with a reduced but reliable service rather than regular cancellations and unannounced diversions. Will he consider supporting the Driver and Vehicle Standards Agency to increase the availability of testing appointments for essential services such as the bus service and ambulance drivers, to address the driver shortages, as we saw with the HGV driver shortages? I know about that because my father was an HGV driver, and it is a noble profession.

I am conscious that this is a debate for all areas, even though there can be local issues. I am grateful to the Minister staying late for this final Adjournment debate before Christmas. As I am the last Back-Bench MP to speak before Christmas, may I also take a moment to say thank you to all the staff, to all Members across the House, to the Speaker’s team, to my own team—Victoria, Abigail, Michelle and Jayne—to all the activists who work all year round to help to put us in this place, to my amazing constituents for putting me into this place and finally to my family and friends in what has been a challenging year for many. Hopefully we will have a much more successful new year.

Hertfordshire County Council

Hertfordshire is a county with a population of 1,033,977 (2001 census) directly to the north of London. Major towns include Hertford, Watford, Ware, Stevenage, St Albans, Hatfield and Welwyn Garden City. Hertfordshire County Council is at www.hertsdirect.org.uk.

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