Post Office: GLO Compensation Scheme

Part of the debate – in the House of Commons at 1:20 pm on 7th December 2022.

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Photo of Grant Shapps Grant Shapps The Secretary of State for Business, Energy and Industrial Strategy 1:20 pm, 7th December 2022

That is absolutely the intention of this Government and Ministers. I hope that the lessons that will be drawn, both from what has happened so far and from Sir Wyn Williams’ inquiry when he reports, will be taken to apply not just to the Post Office, the Department for Business, Energy and Industrial Strategy or Governments, but the whole of society. As I mentioned a few moments ago, the dangers are inherent in the idea that just because the computer says yes or says no, that is a definitive, unchallengeable position. As we saw in this case, not only was it not, but it destroyed lives and families along the way, as well as livelihoods.