Post Office: GLO Compensation Scheme

Part of the debate – in the House of Commons at 1:20 pm on 7th December 2022.

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Photo of Grant Shapps Grant Shapps The Secretary of State for Business, Energy and Industrial Strategy 1:20 pm, 7th December 2022

My hon. Friend is absolutely right. I had not realised that he was a former chair of the APPG, so I thank him for his work on this issue. On his central point, the lessons absolutely have to be learned. As I said earlier, anyone who has watched this just as a bystander, not having had their life turned upside down, can still feel their blood boiling, but what it was like to be involved in this must have been unimaginable. I hope this will be a salutary lesson for the idea that a computer can never be programmed in an incorrect way, or have a loophole or a problem, not just with regard to the Post Office or even Government procurement but for every walk of life and everything that computers are now involved with.