There are currently no material delays in the physical production or delivery of biometric residence permits. We aim to deliver a BRP within seven working days of the immigration decision. All BRPs are currently being produced within 48 hours of receipt of a production request at the secure printing facility. Our secure delivery partner, FedEx, is attempting to deliver 99% of BRPs within 48 hours of their production and is successfully delivering nearly 80% of them first time.
I thank my right hon. Friend for those statistics, which appear to be somewhat at odds with the experience of my constituents: Oksana Vakaliuk, a refugee from Ukraine, has been waiting since
I would be happy to meet my right hon. Friend. As I said in answer to her initial question, the data suggests that the vast majority of customers are receiving their BRPs within seven days and the system is working in an acceptable fashion. But if cases are falling through the cracks, it is of course right that we aim to fix that, and I would be pleased to meet her.
Biometrics are obviously important, but going back to spousal visas, which have also been mentioned, the wife of my constituent is an Afghan citizen who is stuck in Iran. As we know, Afghan refugees are not being treated well in Iran, but the Home Office, in reply to me, says that it will not particularly expedite this case. Will the Minister afford me the same courtesy that he did to Caroline Nokes and look into the case that I have mentioned if I write to him after this session?