HM Passport Office Backlogs

Part of the debate – in the House of Commons at 9:33 am on 12th May 2022.

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Photo of Tom Pursglove Tom Pursglove Parliamentary Under Secretary of State (Ministry of Justice and Home Office) 9:33 am, 12th May 2022

I join my hon. Friend in saying thank you to parliamentary staff who work for Members across the House. I, for one, know that my parliamentary staff work incredibly hard to support my Corby and Northamptonshire constituents. I know the same applies for colleagues, regardless of party, and the effort that is made to support us in our work. I can certainly appreciate the frustration they have felt when not being able to make contact or when calls have been disconnected. He is right to raise the increase in staffing. As I said, we expect 500 full-time equivalents added to Teleperformance resourcing by mid-June. The Passport Office is increasing staffing by 700 by the summer and, of course, there have already been 500 additional staff since last April. This is a priority. We are going to get on and deliver, because it is clearly necessary for the swift and expeditious delivery of people’s passports.