HM Passport Office Backlogs

Part of the debate – in the House of Commons at 9:33 am on 12th May 2022.

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Photo of Christopher Chope Christopher Chope Conservative, Christchurch 9:33 am, 12th May 2022

Can my hon. Friend tell us how many people employed in the Passport Office are still working from home, if indeed anybody is still working from home? It seems extraordinary that they may be. Can he also expand on the issue of the 10-week limit? If there is a 10-week guarantee, why should people in respect of whom that guarantee is not delivered have to pay a premium? Is not the consequence of all this that people are now panicking and applying for their new passports three or four months ahead, thereby adding to the burden on the Passport Office? Can he assure the House that the 10 weeks is a guarantee, and that anybody who does not get their passport within 10 weeks will get compensation for any consequences arising therefrom?