Driver and Vehicle Licensing Agency

Part of Transport – in the House of Commons on 3rd February 2022.

Alert me about debates like this

Photo of Trudy Harrison Trudy Harrison Parliamentary Under-Secretary (Department for Transport)

I assure the House that online applications are not subject to delays and customers usually receive the documents within two to three days. We strongly encourage customers to use online services where possible. I pay tribute to the DVLA staff who have worked overtime and provided extra resources and extra sites. I am pleased to say that of the 36 cases the hon. Gentleman submitted, 32 have been closed, and I am following up the remaining four.