The Minister said that help was available on the phone. As of today, it still is not for most people; the phone line simply says, “There is no space left on the call queue”, because there are obviously not enough people able to respond, and I understand that was the case last week and the week before as well. May I just press him on the situation for children who may not have applied at this point? The guidance states:
“Where a parent, guardian or Local Authority has failed by the relevant deadline to apply…on behalf of a child…that will normally constitute reasonable grounds for the child…to make a late application”.
Clearly that is welcome, but why does it not say that that will always constitute reasonable grounds for a late application? For those children, it is clearly not their fault; somebody else should have applied for them. Will he strengthen that guidance and reassure them and say that will always be reasonable grounds?