Benefits System: Fraud and Error

Part of Work and Pensions – in the House of Commons on 28th June 2021.

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Photo of Luke Evans Luke Evans Conservative, Bosworth

I am grateful for the Minister’s answer. Of course, errors are inevitable in such a large system, be they errors with overpayment or underpayment. Apart from trying to stop that, the key thing is to make sure that they are communicated clearly and resolved swiftly, so what is his Department doing to ensure that this is the case?