101 Service: Call Answering Times

Part of Home Department – in the House of Commons on 9th November 2020.

Alert me about debates like this

Photo of Laurence Robertson Laurence Robertson Conservative, Tewkesbury

I thank the Minister for that response, but the actual response on the 101 service is quite often far too long, and people then revert to the 999 service, putting undue pressure on it. I have a meeting with the chief constable of Gloucestershire on Wednesday, and I will certainly make those points to him. Is there any more the Government can do to improve the 101 service?