101 Service: Call Answering Times

Part of Home Department – in the House of Commons on 9th November 2020.

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Photo of Kit Malthouse Kit Malthouse The Minister of State, Home Department

We recognise the importance of a timely response to 101 calls and the role that technology can play in the relationship between the police and the public, which is why we are supporting national programmes developing new ways for the public to contact the police. Gloucestershire constabulary is a key beneficiary of the Single Online Home for policing, a digital 101 service.