Topical Questions

Part of Work and Pensions – in the House of Commons on 14th September 2020.

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Photo of Andrew Jones Andrew Jones Chair, European Statutory Instruments Committee, Chair, European Statutory Instruments Committee

Harrogate was one of the first areas to see a full pilot for universal credit, and we are the location for the legacy benefits managed migration trial. The pandemic has led to an increase in claim numbers, but the team performance really has risen to the challenge. Will the Minister tell me how he ensures that not just the operational capacity of our jobcentres is maintained, but that best practice is shared so that everybody works at the pace of the best?