Universal Credit: Court of Appeal Judgment

Part of the debate – in the House of Commons at 10:31 am on 25th June 2020.

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Photo of Bob Blackman Bob Blackman Conservative, Harrow East 10:31 am, 25th June 2020

If you knew the broadband experience in north London, Mr Speaker, you would know why I need to wear this headset.

One advantage of the universal credit system is that it takes input from claimants that would otherwise have to be re-input several times, resulting in the correct level of benefit, but one problem is that it does not deal with the exceptions. Could my hon. Friend consider a system whereby, when people suddenly see huge increases in their pay and therefore a reduction in benefits, an alert is triggered to allow someone to look at what is going on and correct the position?