Universal Credit: Court of Appeal Judgment

Part of the debate – in the House of Commons at 10:31 am on 25th June 2020.

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Photo of Will Quince Will Quince The Parliamentary Under-Secretary of State for Work and Pensions 10:31 am, 25th June 2020

I thank my hon. Friend for her helpful question. The system is largely automated, and that brings huge benefits—that is why we have been able to deal with those claims—but, inevitably, that also means that issues come up that we need to address. This is one of those issues and, yes, in some cases, they require a manual intervention. My first instinct is to look at whether we can find an automated fix, but we will of course look at manual fixes, if that is necessary. I know that my hon. Friend is on the Select Committee and, if she has any particular ideas in that regard, I am happy to meet her to discuss them.