Universal Credit: Court of Appeal Judgment

Part of the debate – in the House of Commons at 10:31 am on 25th June 2020.

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Photo of Selaine Saxby Selaine Saxby Conservative, North Devon 10:31 am, 25th June 2020

Three million people have claimed universal credit since the beginning of the coronavirus pandemic, which is a huge success. I thank the Department for Work and Pensions team who enabled that. Indeed, the robustness of the computer system behind universal credit has facilitated rapid and easy access to welfare support for so many additional claimants. However, does the Minister agree that, on occasion, human intervention when the computer does indeed say no might help prevent cases like those falling through the cracks?