Covid-19 Support: Armed Forces

Part of Defence – in the House of Commons on 12th May 2020.

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Photo of Ben Wallace Ben Wallace The Secretary of State for Defence

From my understanding of the helpline, the activity that it did remained and, in fact, the vast majority moved online, reflecting the changes to the working patterns that we all have to face. We have found that the services are still being delivered. My hon. Friend the Minister for Defence People and Veterans has reported that there is no decline in the service being given to those veterans—this is about the medium that is currently being used. However, as soon as possible—indeed, maybe it has already started—we will be returning to some form of telephone service alongside the online service. The feedback, both from charities and veterans, is that they are getting the service they require, and my hon. Friend is absolutely, on a daily basis, keeping on top of that.