Covid-19: DWP Update

Part of the debate – in the House of Commons at 3:39 pm on 4th May 2020.

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Photo of Huw Merriman Huw Merriman Chair, Transport Committee, Chair, Transport Committee 3:39 pm, 4th May 2020

We rightly hail all our health workers for the amazing job they are doing, but it is good that we are hearing praise for DWP staff this afternoon. Down in Bexhill and Hastings, they have been absolutely amazing, as they have been across the country. When I asked my office what cases we had outstanding, the answer was zero. When I asked how the performance level rated, I was told, “Better than ever.” On that basis, will the Secretary of State look at whether we are using more discretion now that could also be used in future? Obviously, we have to keep a cost-control mindset and commonality of decision making, but it seems there are positive lessons that can be learned, and I thank my right hon. Friend and her team for everything they have done.